Tag Archives: Hosted PBX Service Provider

How to Select a Reliable Hosted PBX Service Provider


With hosted PBX service bringing a boom in the modern communication world, more and more individuals and companies are making a switch from conventional and outdated telephone landline systems to highly beneficial and economical VoIP phone service and PBX service. Advanced features like telecommuting, voice box conversation, personal telephone numbers, virtual local numbers, private faxes and mobile PBX have rendered hosted PBX service a preferred choice to meet with modern communication requirements.

However, despite of all the benefits associated with VoIP or PBX in general, the choice of a reliable and competitive service provider is crucial to assure the best display of promised features and facilities and continuity of a flawless and smooth service.

Selecting an experienced service provider places the customer at a better end than opting for a fresher. Service providers that are new to the industry often better their services over period of time through hit and trial and none of the serious customers are willing to volunteer themselves for a fresher’ s trials. When experienced service providers like Axvoice are available, why to let inexperienced ones play with your system?

No matter how much quality hosted PBX service provider is offering, the basis of the service is always a broadband internet connection. A malfunctioning internet at the customer’s end might ruin the quality of service. A large, stable and clean internet connection is a pre-requisite for a quality PBX service.

A number of VoIP or PBX providers tend to deceive the customers with hidden charges and vague package explanations. A complete understanding of the packages and calling plans is a must for a wise customer in order to select the best suited tariff for his company. An unlimited plan for placing local and domestic long distance calls as offered by Axvoice might be a good choice. It is to always keep in mind for customers that variable plans are highly predictable and are rarely beneficial for the customers.

Though minute package details vary from one package to other, a few features are crucial and must be checked upon before selecting a service provider. Important services like paging or busy lamp field might not be offered at all by certain providers who tend to overshadow the lapse with exciting new features. However, a wise customer’s choice is not to take the basic telephone system features for granted.

A preferred service provider is the one that assists in prioritizing voice traffic on the internet connection so that while doing multiple activities, the call does not get dropped off or the quality does not get deteriorated. Unprioritized voice and data traffic tend to compete with the limited internet resource which might render your calls choppy or poor voice delivery while sending a large email.

Before switching a hosted PBX service provider, it is must for the customer to grab complete knowledge of the termination charges and other associated details. Often service providers offer tempting packages conditional to long term commitments and are likely to surprise you with several charges when you wish to switch your provider.

Selecting of a reliable, experienced and effective service provider like Axvoice might help transform your communication structure whilst reducing your communication cost.

 **This article was written by the marketing team from Ax Voice and is not an endorsement from Tele Technology Inc.