Tag Archives: Business

AdamTelco.com Picks Up Yealink IP Phones

Latest News Update: Telecommunications Retailer Leader, Adam Telco, Inc has announced that Cortelco Yealink VoiP phones will now be a regular feature on their online superstore.  Yealink has been making and designing high quality VoIP phones (including video VoIP phones) since 2001.

Jay Harper, Owner/CEO of Adam Telco had this to say, “After extensive research and development, we have decided to incorporate Cortelco Yealink as part of our regular products to sell, install and highlight.  They are an exciting company and they offer our customers the latest in IP phone technology at an affordable price.  We appreciate their business practices and understanding of current market trends.”

Adam Telco is considered one of the most knowledgeable retailers when it comes to business phones and telecommunication.  The fact they are giving Cortelco Yealink high marks speaks volumes for Yealink’s trustworthiness. Adam Telco has a loyal customer fan base and that is because Adam Telco provides outstanding customer service backed up by their personalized consultations and professionalism.

Let’s take a look at some of the IP phones available for sale right now.  Yealink’s dedication to VoIP design and development shows with each product they sell.  And because they are affordable, they bring VoIP technology to all walks of life.

Cortelco Yealink SIP T18P Basic Level IP Phone

1 VoIP account, Hotline
Call waiting, Call transfer, Call forward
Call hold, Mute, Redial, DND
3-way conferencing, Speed dial
Direct IP call without SIP proxy

Cortelco YeaLink SIP T26P Advanced IP Phone

3 VoIP accounts, Hotline, Emergency call
Call hold, Call waiting, Call forward, Call return
Call transfer (blind/semi-attended/attended)
Caller ID display, Redial, Mute, DND
Auto-answer, 3-way conferencing
Speed dial, SMS, Voicemail
Message Waiting Indication (MWI) LED

Cortelco Yealink SIP T38G Color IP Phone

6 VoIP accounts, Hotline, Emergency call
Call hold, Call waiting, Call forward, Call return
Call transfer (blind/semi-attended/attended)
Caller ID display, Redial, Mute, DND
Auto-answer, 3-way conferencing
Speed dial, SMS, Voicemail
Message Waiting Indication (MWI) LED
Tone scheme, Volume control
Direct IP call without SIP proxy
Ring tone selection/import/delete
Phonebook (1000 entries), Color Display

Cortelco Yealink SIP EXP38 IP Phone Expansion Module

38 programmable keys each with a dual color LED
Daisy-chain 6 modules for 228 programmable keys
Dual color (red or green) LEDs for line status information
Supports Busy Lamp Field(BLF), Bridge Line Appearance(BLA)
Programmable for speed dialing, call pickup, Intercom, hold, transfer, voicemail, call forward

Cortelco Yealink SIP T22P Professional IP Phone

3 VoIP accounts, Hotline, Emergency call
Call hold, Call waiting, Call forward, Call return
Call transfer (blind/semi-attended/attended)
Caller ID display, Redial, Mute, DND
Auto-answer, 3-way conferencing
Speed dial, SMS, Voicemail
Message Waiting Indication (MWI) LED
Tone scheme, Volume control
Direct IP call without SIP proxy
Ring tone selection/import/delete
Phonebook (300 entries)
This is just a small sample of what is available when you are looking to buy a Cortelco Yealink VoIP phone.   They offer simplicity and functionality at a price everyone can afford.





The Samsung iDCS 16 Telephone System is Affordable

I want to talk about a phone system that is affordable and perfectly dsigned for small to medium sized businesses.  The Samsung iDSC 16 Telephone system gives you 16 phone station ports and is easy to set up  right out of the box.  It also has a slot for future expansion should you need it.  The maximum capacity of the iDCS 16 is six phone lines and 16 phones (12 digital phones and 4 standard SLT phones).  This is an ample phone system for a small and medium business.  Rest assured, the small price does not mean low quality.  You will not lose out on the features you want in a business phone system.

Take a look at the amazing long list of features that come standard with the Samsung iDSC 16 Telephone system:

  • Voluntary Auto Attendant
  • Automatic Hold
  • Background Music
  • Name/Number Display
  • Next Call
  • Save CID
  • Store CID
  • Inquire Park/Hold
  • CID Review List
  • Investigate
  • Abandon Call List (100)
  • Number to Name Translation
  • Call Forwarding
  • Call Park
  • Add On Modules
  • Appointment Reminder
  • Attendant Station Auto
  • Answer Automatic Hold
  • Automatic Privacy
  • Background Music
  • Busy Lamp Field (BLF)
  • Busy Station Callback
  • Remote Hold
  • Ring Modes
  • Ringing Line Preference
  • Speakerphone
  • Station Callback Station
  • Voicemail
  • Programmable Keys
  • Soft Keys
  • Meet Me Page and Answer
  • Message Waiting Indications
  • Outgoing Call Restriction
  • Trunk Groups (4)
  • Unlisted Speed Dial Numbers

This is the abridged list- there are so many more!  The Samsung iDCS 16 Telephone System has everything needed in a business phone system.  Having the right kind of communications in place is so important when operating a business.  In today’s competitive market businesses need more than just a simple phone and answering machine.  Your phone system is your link to the rest of the world, i.e. your customers.  When they call they want to get the information they need in a timely manner and they want to feel like they can trust you.  If they call your business phone number and it just rings and rings, do you think they will want to call you back? Doubtful.  Do you really want your clients calling you and reaching an old-fashioned answering machine?  You want your image to appear on the cutting edge, knowledgeable, and trustworthy.  Having a the right phone system in place is the way to accomplish this.

The Samsung iDCS 16 Telephone System is amazingly low in cost.  You can have a high-quality phone system without having to spend thousands in order to do so.  This phone system is currently on sale for a lower than average price at Tele Technology.  If you have any questions regarding the Samsung iDCS 16 or any other technology questions, they are ready to help you!  Just call 1-877-891-1911 during normal business hours for professional advice and friendly service.

Is Structured Cabling Important?

In a word: yes!

What is structured Cabling?                                                                          

Structured cabling (also called structured wiring) is the term that refers to all the cabling, wiring and electronic components that are installed within a specific location in an organized manner.  Big cities such as  Houston, structured cabling is the way all new construction is built, and it is fast becoming the norm in smaller towns as well.

All sorts of electronic equipment uses structured cabling.  If you are building new construction, it’s best to install all your structured wiring before the drywall goes up as it is much cheaper than retrofitting it at a later date.  There are all sorts of electronic systems that need to use structured cabling in the home or office.  These include telephones, fax machines, dvd players, home theater systems, surround sound, security system, lighting, internet access, computers, etc… any many more.   If you have a wiring system in place to meet these specific needs, you will just be able to plug in your fax machine, surround sound speakers and be done with it.  Talk about convenient!   As technology changes, your structured wiring will  be able to adjust with the times- better than standard wiring would be.

There are many reasons to get structured cabling installed.  For starters you can use the same cabling for all your electronic systems.  There is no reason you have to figure out how to install phone cabling, ethernet cabling or ISDN cabling.  Having structured cabling installed eliminates the need for having to spend hours trying (and sometimes failing) installing a complicated phone system yourself.  Plus, once you get the wiring and your system up and running, the last thing you want to do is start all over again of you ever need to change it, add a line or two, or if you buy a whole new system.  Structured cabling makes life easier.  The same goes for situations when you need to add or remove a computer, add a modem, new fancy TV, or link up one printer to more than one PC.

Another important thing to remember, when you have structured cabling, when one system fails, your whole network most likely won’t fail.  The problem will be isolated, keeping the rest of your system operational and then the problem will be easy to locate and fixed.

If you ever want to sell your home, your resale value will be a lot higher if you have structured wiring in your home.  This is because as newer technologies are released, your home will be ready.  Would you want to buy a home today that has wiring from 30 years ago?  Imagine how hard and annoying it would be to install WiFi.  Now imagine what sorts of technology will be available and commonly used in homes 30 years from now.  With structured cabling, your home will be ready for the future!

Polycom is Microsoft’ 2011 Unified Innovation Partner of the Year

And why shouldn’t they be?  Microsoft and Polycom have worked together intensely to design products that work together to make the best in class UC products on the planet.      Polycom is a global leader in the unified communications industry.  Microsoft is the most-used computer software in the world.  With these two giant technology powerhouses joining forces, the consumer wins big.

More on the honor bestowed upon Polycom by Microsoft:  Polycom will be officially honored in July 2011 during the Vision keynote and at the WPC 2011 Award Winners Executive Luncheon.  They are being honored for demonstrating excellence in innovation and implementation of consumer solutions based on Microsoft technology.

Polycom’s President and CEO, Andrew Miller, gushed, “Polycom is honored to receive this award as it demonstrates the momentum of our strong relationship with Microsoft as well as the deep collaboration between our two companies to deliver comprehensive and innovative UC solutions that drive compelling business value for customers.”

Microsoft Partner Awards was put in place so they can officially recognize their partners who have strived to develop extraordinary Microsoft-based solutions and products for the past 12 months.  By awarding Polycom, Microsoft has solidified the strategic relationship that exists between them.  Polycom and Microsoft have helped countless companies worldwide lower their communication costs.  They have collaborated on over 100 worldwide events and have developed an amazing line of HD voice and video solutions that operate seamlessly with Microsoft Lync an incredible platform that delivers UC technology on a scale never before seen.

The future looks bright for Polycom and Microsoft.  This collaborative relationship should bring some really amazing new products and capabilities for businesses everywhere.  Polycom deserves this honor.

Avaya Legacy Phones; Low-Cost, High-Value

We’ve been singing the praises of Avaya IP Office on this site for a while now.  Did you know that you can use Avaya Legacy phones with the Avaya IP Office System?  That gives business owners an affordable way to completely crossover to Avaya products.  Many of Avaya’s legacy phones are multi-functional, no frills phones, but sometimes that is all a business needs. Basic IP phones don’t have to be boxy or ugly. Avaya products are sleek in design and feel good in your hand.

Avaya Legacy phones do cost much less than their newer counterparts.  They still pack in high value.  They come with many features needed by busy offices, such as programmable keys, hold and mute buttons, three-way conference call, and choice of ringtones.  Avaya phones are well-made and built to last.  They are an obvious choice in office phone when you are looking for something simple, yet effective.

You CAN Afford New Business Phone Technology

There are so many phone systems on the market; for all types of businesses.  Whether it is a small or medium size business, or even a giant conglomerate, there is a business phone system to meet your needs.  Now, larger businesses have more cash in their budget, so buying a top-of-the line, multi-faceted phone system is not a worry for them.  But, what about everyone else?  Phone systems for small or medium sized businesses are usually affordable, but they will take a chunk out of your budget initially.  That is why being able to finance business phone systems,  is a great opportunity to get the phone system of your dreams.

At Tele Technology (www.ttechnologyinc.com) they offer fantastic financing options on all the phone systems they sell.  Rates start as low as ZERO percent!  They have flexible payment plans; they are sure to find one that will suit your needs.

Tele Technology stocks and sells every phone system imaginable.  Popular brands such as Avaya, Cisco, EnGenius, AT&T and thousands more, you are sure to find what you are looking for.  Not sure what you need? Tele Technology will help you choose which phone system will work best for you.  They have years of experience and know this industry inside and out.  You are in good hands with Tele Technology!  They offer professional and personalized service.  With excellent financing options, you will get the business phone system you need without having to sacrifice on quality.

The Ugly Truth When Budgeting Too Tight for Business Phone System

An interesting story and an unveiling that I hear all the time.

Around April of 2010 I was approached via telephone by a local company in Houston requesting a quote for a small business phone system.  After some chit chat about budget, needs, time frame and all of the other pertinent information I settled on the suggesting the NEC DSX 40 phone system.  I put out a decently priced quote for 8 phones, installation and training; a fair price for them and us.

I never heard back from this prospective client.

Today, a few of our employees were calling names on our list of clients, just checking in with a few of them. This prospective client was one of the calls we made.

The gentleman called back almost immediately after a message was left for him. Since we had never really done any work out at his site, he was a little confused as to who we were.  I still had his original quote so I explained to him how he got into our database.  With his memory jogged he told me a story that I hear all the time!

He stated that he chose another company in town; I know exactly who he is talking about without even asking. He told me that their price point was just lower than mine and that is why he chose them. He then went on to tell me that company x’s ability to pay him any attention whatsoever after the sale was terrible.  He told me that upon initial installation company x was rushed, in a hurry, didn’t complete all of the tasks he requested and will no longer reply to any of his *messages* he leaves them.

He went on to ask if our company could now take over the technical needs of his phone system.  Asked if we could run cable and inquired as to our ability to “pay attention to him”

Of course I told him everything about how awesome our service is and how we really do pay very good attention to our customers.

I hear something like this every week.

The point that I suppose I am trying to make is that when you are buying a phone system from a local company, you are buying more than the phone system and the installation.  You are also buying a relationship with that company.  You are buying into that company’s ability to be responsive to you and their ability to continue their desire to stay on board with you.

The companies that sell phone equipment at darn near their cost and only make a little on the installation are constantly pressed by the sheer nature of the economic to continually stay into the “next” job in order to survive.  Their lack of capital further limits their ability to have key employees that can handle their customers’ needs. This is why when you are dealing with this type of company you are forced to leave messages and they are likely to not be returned, leaving YOUR company in a lurch and on the hunt for a new service company that can actually handle your needs.

If you are reading this, you probably understand this already as you are a business owner or a business administrator. There is a real danger in attempting to buy too cheap. In order for your equipment to be right and your installation and future service to go as smoothly as possible, it is more important to have the correct blend of service and price.

I know for a fact that here at Tele Technology, I have this process so well oiled that it always glides incredibly smoothly.

This is the reason we have so many dedicated clients within the Houston area.

Jay Harper